We are currently hiring for these positions:
LEASING SALES MANAGER
SOCIAL MANAGER
SPARKLER
*If you know of someone who would be great for these jobs, please forward this information to them and if they end up finding their dream job with us, you could earn a $500 referral credit!
BENEFITS
• Unlimited Maven STRONG Group Classes
• Unlimited Maven CREATE Access
• 30% off Products
• 20% off Services
• VIP Access & Pricing for Events & Retreats
SEND YOUR RESUME & COVER LETTER TO INFO@MAVENSLC.COM
LEASING SALES MANAGER
The Maven Leasing Sales Manager is a brand consumer and brand advocate for Maven. They contribute to the company growth by expertly and energetically sourcing leads and closing deals through an elevated luxury experience. They will be personable, efficient, and a high-performer in a fast-paced, dynamic, growing company environment.
This position reports to the Chief Operations Officer to drive an innovative, amazing experience, in an effort to cultivate a diverse offering of small businesses and residents across our Maven locations. This position serves as an important field representative to execute on making prospects aware of available spaces, brand marketing messages, dynamic and personalized tours, and key objectives, while helping to execute a brand-right tenant experience that exceeds expectations and sets Maven apart from the competition. This position is also responsible for keeping our spaces sparkling and working directly with other Mavens to execute the day-to-day operations necessary to provide an amazing in-person experience.
This role assesses tenant experience feedback and ensures the development of operations for improvement, to address concerns, and maintain a consistently compelling, innovative experience that delights our tenants and consistently exceeds their expectations. This candidate can clearly articulate the Maven vision and strategy to our Mavens in a way that engages, motivates, and inspires a tenant-centric culture.
The responsibilities and duties of this position described here are representative of those an employee must perform. This is not a comprehensive list and other duties may be assigned.
PRIORITIES
• Commercial & Residential Occupancy
• Tenant Experience
• Maintenance Team Management
• Space Sparkle
RESPONSIBILITIES
• Shout Maven from the rooftops to source a funnel of endless leads
• Close leasing deals with professionalism and enthusiasm
• Be the hospitality champion of Maven and make it a place where everyone loves to come by providing a high-level of customer service and exceptional hospitality to all visitors and tenants, handling all issues and concerns in a positive and timely manner
• Develop and execute plans to secure a steady stream of Maven tenants while reducing vacancy rates
• Manage leasing processes and remain tenant’s primary support and advocate throughout their tenancy from tour to departure to renewal, etc.
• Keep Maven strategically aligned with local market rates while still maintaining profitability
• Accomplish financial objectives by collecting rents, paying bills, forecasting/analyzing, and taking corrective action
• Maintain properties by investigating and resolving tenant complaints, enforcing rules of occupancy, inspecting vacant units and completing repairs, planning renovations, contracting with landscaping and snow removal services
• Manage the Maven maintenance team to successfully keep our properties running smoothly
• Plan and execute Maven events and marketing initiatives that cultivate a strong community
• Secure strategically intentional partnerships for Maven to keep us as an active ambassador within our city
• Keep a steady flow of sparkle for tenants
• Identify areas where you can enhance and grow your core business and implement solutions on an ongoing basis
• Cultivate a 360 degree view of each property
• Constantly check in with Director of Operations on all facility and maintenance needs
• Conduct routine walkthroughs of properties to ensure that they adhere to brand standards
PAY & HOURS
Full-time salaried with commission based on experience. Must be available to work in-person on a flexible schedule. Available to start immediately.
SOCIAL MANAGER
The Maven Social Manager is a brand consumer and brand advocate for Maven’s social media networks. They contribute to the company growth by expertly and energetically leading our clients through an elevated luxury experience online. They will be personable, efficient, and a high-performer in a fast-paced, dynamic, growing company environment.
This position reports to the Chief Misfit Officer to drive an innovative, amazing experience online, in an effort to cultivate a sanctuary of local-love across our different channels for all Maven locations and tenants. This position serves as an important field representative to execute on exceptional content creation, brand story, analytics, and key objectives, while helping to execute a brand-right client experience that exceeds expectations and sets Maven apart from the competition. This position is also responsible for keeping our spaces sparkling and working directly with other Mavens to execute the day-to-day operations necessary to provide an amazing in-person experience.
This role assesses client experience feedback and ensures the development of operations for improvement, to address concerns, and maintain a consistently compelling, innovative experience that delights our followers and consistently exceeds their expectations. This candidate can clearly articulate the Maven vision and strategy to our Mavens in a way that engages, motivates, and inspires a client-centric culture.
The responsibilities and duties of this position described here are representative of those an employee must perform. This is not a comprehensive list and other duties may be assigned.
PRIORITIES
• Filling the Lead Funnel
• Digital Experience
• Dynamic Content Creation
RESPONSIBILITIES
• Be the digital hospitality champion of all Maven locations and tenants
• Promote the brand, education, events, and more across all Maven social channels
• Effectively create dynamic content that is brand appropriate by generating, editing, publishing and sharing daily across all Maven social channels
• Perform research on current benchmark trends and audience preferences
• Implement social media strategy to align with business goals
• Set specific objectives and report on ROI
• Collaborate with other Maven team members to ensure brand consistency and cohesive strategy
• Communicate with followers, respond to queries in a timely manager and monitor reviews
• Cultivate a 360 degree view of our brand and goals
• Constantly check in with Chief Misfit Officer on all content successes and failures
PAY & HOURS
Part-time for 10-20 hours per week. Must be available to work in-person on a flexible schedule. Available to start immediately.
SPARKLER
The Maven Sparkler is a brand consumer and brand advocate. They contribute to the company growth by expertly and energetically leading our clients through an elevated luxury experience. They will be personable, efficient, and a high-performer in a fast-paced, dynamic, growing company environment.
This position reports to the Community Manager in driving an innovative, amazing experience, in an effort to cultivate a sanctuary of self-love and learning across all of our locations. This position serves as an important field representative to execute on exceptional membership promotion, brand marketing messages, community events, and key objectives, while helping to execute a brand-right client experience that exceeds expectations and sets Maven apart from the competition. This position is also responsible for keeping our spaces sparkling and working directly with other Mavens to execute the day-to-day operations necessary to provide an amazing in-person experience.
This role assesses client experience feedback and ensures the development of operations for improvement, to address concerns, and maintain a consistently compelling, innovative experience that delights our clients and consistently exceeds their expectations. This candidate can clearly articulate the Maven vision and strategy to our Mavens in a way that engages, motivates, and inspires a client-centric culture.
The responsibilities and duties of this position described here are representative of those an employee must perform. This is not a comprehensive list and other duties may be assigned.
PRIORITIES
• Client Experience
• Staff Support
• Space Sparkle
RESPONSIBILITIES
• Cultivate a safe, fun, and nurturing environment
• Connect with clients on a deeper level than just the physical space
• Listen to, constantly check in with, and empower our clients
• Develop and maintain a loyal engaging client base
• Light up our space with your unique sparkle and energy
• Keep our space tidy and clean at all times
• Cultivate positivity throughout our spaces (even on those rough days)
• Provide high-level customer service and exceptional hospitality to Maven clients, handling client issues and concerns in a positive and timely manner
• Show compassion and empathy for all other Mavens, clients, partners, vendors, and whoever else you come in contact with on behalf of Maven
• Ensure all incidents have received proper follow up
• Promote and sell Memberships, Special Events & Workshops, merchandise retail, and other offerings
• Be confident in your strengths and conscious of your weaknesses
• Continually seek educational resources that grow and diversify your hard and soft skill sets
• Be proficient in Mindbody and/or Proximity for client relationship management and retail
• Go above and beyond your responsibilities to assist other Mavens wherever needed to ensure a cohesive luxury experience for every client every time
• Stay up to date on communications regarding scheduling, events, workshops, etc.
• Responsibly cover your shifts during sickness, vacation, time off, etc. and ensure coverage is updated across all communication channels
• Regularly represent Maven with passion through external outlets
• Acknowledge Maven wins and display gratitude
• Attend and engage in team meetings
• Constantly check in with your manager on all news and events
• Communicate with your senior management team on any urgent needs
PAY & HOURS
Part-time for 10-20 hours per week. Must be available to work in-person on a flexible schedule. Available to start immediately.